How do I verify my identity and complete a background check?

Roomi’s mission is to provide a safe and secure platform for you to find roommates. We give every user the option to verify their identity and complete a background check so others know they are speaking to a trusted individual. By completing both of these options, you greatly increase your chances of matching with a potential roommate as a badge will be displayed on your profile once each is completed.

Background checks are non-refundable and expire after three months

We accept a passport, state-issued ID,  or driver’s license. NYC City ID cards are not accepted. Your ID must be valid and not expired.

For a complete list of terms, please visit our Background Check Policy here https://roomiapp.com/policies/background-checks

Web

  • Log in to your account from our homepage
  • Click on your profile photo in the top right hand corner
  • Click Profile
  • Click Complete ID Verification or Get Background Checked under your photo on the left

iOS

  • Tap More in the bottom right-hand corner of the menu and the slide-out menu will appear on the right.
  • Tap your profile photo and you will see the options to Verify Your Identity and Get Background Checked underneath your profile photo

Android

  • Tap the menu icon (the icon represents three small bars stacked vertically) from the top left-hand corner to bring out the slide out menu.
  • Tap your profile photo and you will see the options to Verify Your Identity and Get Background Checked underneath your profile photo.

Download on the App Store
Get it on Google Play